Thursday, 10 October 2013

Retail Advisor, Experience Centre Vacancy at Etislat - Ibadan, NG

Etisalat Telecommunication Company invities application from suitably qualified candidates to fill the below job position;Retail Advisor, Experience Centre Vacancy at Etislat - Ibadan, NG

Job Title: Retail Advisor, Experience Centre       
Location: Ibadan,NG 
  
       
Job Summary
           
    Sell and market Etisalat products in assigned experience centre while providing consistent and quality service.
   
Principal Functions 
      
  •     Create an outstanding buying experience for the customer
  •     Create a professional buying atmosphere
  •     Greet all customers in a professional, friendly, and timely manner, as well as directing customer inquiries
  •     Assess and profile customer needs with aim to proffer the appropriate product or service
  •     Problem solve issues in a timely manner
  •     Perform all direct sales of Etisalat�s products to end users/customers in assigned experience centre.
  •     Organise and participate in product education/demonstrations, promotions and activations.
  •     Report findings on customer related market intelligence (acquired in the course of sales activities) to the Experience Centre Manager for escalation as required.
  •     Proactively gather current customer data/information and regularly update customer database to ensure reliability and accuracy.
  •     Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
  •     Participate in marketing efforts to harness new sales opportunities, including but not limited to outbound calling, and promoting the brand inside and outside the store/retail location.
  •     Assist with cash handling and deposits as governed by operations control standards.
  •     Assist with inventory counts as needed.
  •     Assist in maintaining store appearance, back room, restrooms and individual work area according to the retail store standards.
  •     Receive and process all payments and provide the customer with additional information as required
  •     Attend team meetings as required.
  •     Prepare/compile agreed periodic activity and performance reports for the attention of the Experience Centre Manager.
  •     Perform any other duties or functions as assigned by the Experience Centre Manager.
Other Etisalat Job Vacancies Include;
       
Educational Requirements     
  
    First degree or its equivalent in a relevant discipline.
   
Experience,Skills & Competencies
       
    Minimum of one (1) year post NYSC work experience.

How To Apply
Interested qualified candidates should;
Click Here To Apply Online

Application Deadline Date
Closes by 16th October, 2013.

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