Monday, 21 October 2013

Entry Level Junior Call Center Agent at Kiote Services Limited

Kiote Services Limited offers a one-stop solution of all our clients customer care needs. We are recruiting to fill the following position:Entry Level Junior Call Center Agent at Kiote Services Limited

Job Title: Junior Call Center Agent
Location: Lagos


Responsibilities
  • Receive inquiry calls from customers
  • Identify customer issues and provide possible solutions
  • Record client information
  • Give step by step instruction to customers. 
Requirements
  • Strong use of English language in both verbal and written.
  • Must have strong computer skills including Microsoft Office
  • Must be analytical and keen to details.
  • Ability to talk while encoding data on the computer.
  • Must be patient and courteous
  • Able to professionally take constructive criticism
  • Demonstrates good conflict resolution skills
  • Works well in a high volume, fast paced environment
  • Able to work effectively without supervision
  • Able to sit for up to eight hours
  • OND/HND/BSc in any discipline
How To Apply
Interested and qualified candidates should send their applications and CVs in MS-WORD format to: careers@kioteservices.com using the job applied for as the subject of the mail.
 Note: Shortlisted candidates will be contacted with further information on assessment.

Application Deadline Date
Closes by 23rd October, 2013.

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