Friday, 28 October 2016

System Engineer at NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR is headquartered in Duluth, Georgia, USA.System Engineer at NCR Corporation

We are recruiting to fill the position of: 

Job Title: System Engineer

Job I.D: 0049804_P0060287
Location: Lagos, Nigeria
Grade: 7

Position Summary & Key Areas of Responsibility
  • Position requirement is to be an expert that directs project specific activities of team members and offers management assistance to the organizational leader
  • Ensure team members are performing optimally to achieve their individual and collective KPI set by the company.
  • Performs needs analysis and prioritization, feasibility and business impact assessments for major KM requests and initiatives
  • Typically manages overall life cycle of one or more Knowledge Solutions.
  • Manage field operations
  • Supervise team member to provide the best service delivery to our esteem customer.
  • Ensure continuous monitoring of team member to meet Service level agreement the company have with the customer.
  • Supervise team member and communicate timely to the customer on the incident logged with the company to avoid bridging the SLA and penalty payment.
  • Organize meeting with the customer to showcase the company’s performance and to identify grey areas from customer point of view and work on it.
  • Main focus areas are the reduction of failures/incidents, designing efficient and cost effective service philosophies, optimizing use of assets to reduce inventories and improve cash flows and performing proactive lifecycle management on both product and service performance.
Qualifications
Basic Qualifications:
  • Bachelor's Degree or Higher National Diploma
  • CCNP, CCIE, JNCIE-ENT, CompTIA Network+, WCNA any of the certification is required.
  • 4+ years of related engineering field experience
  • Understanding of current Incident Management processes and systems
  • Strong analysis and good reporting skill.
  • Self-motivation, customer focused.
  • Strong written and oral communication skills
  • Strong team orientation.
  • Customer service experience will be and added advantage.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Deadline Date
Not Specified.
 

0 comments :

Disclaimer: Note that we make every effort to verify the authenticity of our daily posts, we encourage our readers to also confirm before application. Our advice for you is never to pay any amount of money to any recruiter for job aid or educational consultant for admission aid.
Related Posts Plugin for WordPress, Blogger...
Loading...

Get Exclusive Job Alert And Educational News From Us!

Join Over 100,000 Registered Subscribers Today.


Enter your email address:

Delivered by FeedBurner | Follow Us On Twitter | Like Our Facebook Fan Page


Register Now To Get Quality Job Vacancies, Educational News, And Articles Update.