Thursday, 3 November 2016

Senior Manager, RF Optimization at MTN Nigeria

MTN Nigeria is recruiting to fill the position below;Senior Manager, RF Optimization at MTN Nigeria

Job Title: Senior Manager, RF Optimization

Location: Lagos

Job Description
  • Drive and direct the strategy, design, and optimization of MTNN’s radio (2G, 3G, 4G) coverage, quality and capacity in order to provide adequate radio network capacity, good grade/ level of service and good overall network quality to enable higher revenue generation and excellent customer experience.
  • Ensure optimization Vendors carry out the tasks set out in the contracts to consistently achieve Quality of Service KPI’s.
  • Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
  • Serve MTNN’s customers and provide solutions to improve the customer experience.
  • Drive an increase in MTNN’s Net Promoter Score
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Partner with MTNN’s Ecosystem Partners to deliver business value.
  • Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
  • Define radio optimization strategy and policies, develop and standardize generic network parameter setting s for optimal performance
  • Continuously optimize radio/network parameters and evaluate new features/software to enhance customer experience, quality and capacity management.
  • Develop effective methodologies in conjunction with MS vendors to effectively detect, manage and resolve network exceptions to minimize impact on customer experience.
  • Ensure the radio network is designed and performs in a cost effective way to achieve NWG’s 366 or other guiding rollout/operational strategy (such as 30% headroom) as determined by NWG top management.
  • Continuously track network changes and scan for discrepancies between planned (intended) and actual.
  • Achieve and surpass regulatory KPI’s for all radio network technologies.
  • Produce and manage annual OPEX and CAPEX budget plan for Radio Frequency (RF) Optimization.
  • Ensure that MTN Nigeria’s radio network design and optimization strategy is in line with European Telecommunications Standards Institute’s (ETSI) standards for GSM network design.
  • Define methods and authorize access levels and privileges on network optimization tools and support systems.
  • Track and enhance radio network traffic handling capability, in order to enhance network efficiency and revenue generation capability.
  • Identify, evaluate and track the development needs and performance of team members, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
  • Ensure adequate proactive monitoring, analysis and tuning of network is being done by managed services Vendors as at when due.
  • Ensure Optimisation resources have adequate tools to effectively track and manage changes implemented by managed services Vendors.
  • Maintain up to date knowledge of competitor quality, capacity and performance.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Coach and train RF Optimization team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Job Condition
  • Normal MTNN working conditions
  • May be required to work extended hours
Experience & Training
  • Masters advantageous
  • Fluent in English and language of country preferable
  • A first degree in  Electrical/Electronic or related discipline
  • Minimum of 10 years working experience.
  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous
  • Minimum of six (6) years’ experience on radio network planning and optimization in dynamic telecoms operator environment.
  • Experience working in/with radio network managed service vendors
  • Experience dealing with vendors/suppliers on technical and commercial issues
  • Extensive experience on 2G, 3G, 4G Radio Network Planning, Optimization & rollout program management.
  • Experience in coverage area planning, radio capacity dimensioning and performance monitoring, statistical analysis and reporting
  • Relevant GSM / 3G /4G Technical Training.
  • Relevant Planning, Forecasting & data analysis trainings.
  • Business Planning, Financial Evaluation and business feasibility reporting
  • Financial Management
  • New technologies seminar / training
  • Vendor/Contract management training
  • People management training
Minimum Qualification
  • BEng, BTech or HND

Team Lead, Network IP Security Engineer

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 years
  • Location Lagos
  • Job Field ICT / Computer
Job Description
  • To manage the Data & IP Security Network and perform network Integration and configuration
  • Ensure network availability and maintain security posture of MTN Enterprise Network.
  • Integrate complex network communication architectures, topologies, hardware, and protocols into existing network configurations.
  • Provide accurate visibility into the MTNN Networks (IP/MPLS, GPRS etc.) at Layer 3.
  • Liaise with Network Engineers and ensure timely management/resolution of faults occurring on the network.
  • Carry out daily maintenance of the MTNN security and MPLS infrastructure.
  • Ensure key deliverables are met, MTTR availability and timely delivery of Datacomms related project.
  • Review and provide routine input to DCN Integration Plans and IP Security related issues.
  • Perform routine DCN Installation and Support and New Node implementation.
  • Drive and implement the Total Security Architecture for MTNN.
  • Maintain end to end Internal Data Network Security, monitoring critical Nodes, detect faults and escalate appropriately.
  • Ensure network statistic analysis/data trend are reported daily/weekly/monthly to track and improve performance.
  • Perform required maintenance upgrades on Routers, Switches, Firewalls, IPS, and Net Forensics (both HW and SW).
  • Troubles shoot firewall access problems and routing issues.
  • Provide input to system architecture to ensure robust designs and redundancy.
  • Ensure that all planned network expansions take place on schedule to meet customer satisfaction.
  • Build and maintain a good relationship between all network related sections, customers and product suppliers
  • Perform implementation and support of MTNN network integration of Customer Edge devices to the IP/MPLS network.
  • Oversee and coordinate all technical activities, activities of direct reports and ensure all transactions and administrative documentation is recorded and available for business use.
  • Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge as well as identify developmental opportunities for team members.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
  • Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Job Condition:
  • Normal MTNN working conditions
  • May be required to work extended hours
  • Pool car provided.
  • Dynamic, Exciting and challenging group
Experience & Training
  • A first Degree or equivalent in Computer Science or Computer Engineering or a related discipline
  • Fluent in English
  • Professional IT qualification, CCNP is required, CCIP, CCSP and CCIE an Advantage
  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
  • Experience working in a medium organization
  • Cisco qualification in Routing, Switching and Security
  • Intermediate Unix knowledge
  • Good understanding of networking and IP/MPLS Infrastructure
  • Layer 3 MPLS IP VPN knowledge with QOS in the enterprise. Knowledge of carrier side MPLS with labels, LDP, VRF’s, RD’s. MPLS MPBGP is a must.
  • Excellent understanding of network Infrastructure Integration of new customers to the IP/MPLS Networks
  • Strong IPv4 Routing protocols EIGRP, OSPF, IS-IS
  • Previous experience in Telecommunications experience will be an added advantage
  • In depth knowledge of Data Communications Network and IP Security
  • DCN/Security Management
Minimum qualification
  • B.Eng, B.Tech, HND, B.A or B.Arch
How to applyInterested candidates should;
Click here to apply

Application Deadline Date
15th November, 2016.


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