Thursday, 9 March 2017

United Bank for Africa Plc (UBA) Fresh Graduate Recruitment

United  Bank for Africa Plc (UBA) is one of Africa's top financial institutions, with operations in 19 African nations and 3 global financial focuses: London, Paris and New York. From a solitary nation organisation established in 1949 in Nigeria. UBA has distinctly become a pan-African provider of money related services with more than 11 million clients, through near 1000 business workplaces and touch points globally. United Bank for Africa Plc (UBA) Fresh Graduate Recruitment

In 2005, UBA was born through one of the biggest mergers on the African continent. capital markets with the business combination with Standard Trust Bank (STB) Plc. From the merger UBA has emerged as a Pan-African provides a full range of solutions and services that span the full value chain from retail to corporate. UBA is also the acclaimed leader in electronic payments in the sub-region.

UBA is a publicly quoted company listed on the Nigerian Stock Exchange (NSE) and has a well-diversified shareholder base.

Job Title: Customer Service Officer  
Locations: Ilorin West, Kwara, Nigeria; Ikeja, Lagos, Nigeria; Osogbo, Osun, Nigeria; Ibadan South-West, Oyo, Nigeria    
Contract Type: Permanent

Role and Responsibilities
Customer Relations:

  • Ensure proper documentation for all new and existing accounts.
  • Sale to prospective customers UBA's E-banking products (U-Direct, U-Mobile, U-Pay, Prepaid cards,
  • Debit cards), enroll new customers, and resolve related issues.
  • Increase product sales, and customer loyalty by maintaining good client relationship.
  • Branch General Ledger (GL) proofing.
  • Cheque book issuance and maintenance.
  • Ensure timely opening of new accounts on the system.
  • Engage customers to cross sell bank products and services
  • Support branch sales and service team.
  • Process customer's account opening, transfer, and closure request.
See also;
UAC of Nigeria Plc Management Trainee Recruitment
Citibank Nigeria Graduate Trainee Analysts Recruitment

Requirements
Key Skills:
  • Excellent customer service orientation
  • High level of integrity
  • Paying attention to details
  • Good interpersonal skills
  • Fast and error-free processing
  • Strong problem resolution skills
  • Good verbal & written communication skills
  • Selling skills
  • Focused, Motivated & Results Oriented
Knowledge:
  • Sound knowledge of Banking products and services
  • Good understanding of the operational, credit and regulatory risks facing the business
Education Requirements:
  • Minimum Educational level - Diploma (OND/HND) in any Social science or Art related discipline.
Experience:
  • Prerequisite -Customer service experience Sales knowledge, skill & experience
Age:
  • 27 years
How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline Date 
 30th March, 2017.

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