Thursday, 9 March 2017

Customer Care Officer at Next Gear Resources Limited

Next Gear Resources Limited, a registered Real Estate firm in Nigeria, is currently recruiting suitably qualified candidates to fill the position below:Customer Care Officer at Next Gear Resources Limited
 

Job Title: Customer Care Officer
Location: Lagos


Job Duties and Responsibilities

  • Drive direct sales to the company via marketing of company lands and properties, also promoting the companies goals and objectives.
  • Attend to office needs, walk in clients, customer complaints, client request, phone calls, emails and request from other communications channels.
  • Ensure customer retention and satisfaction.
  • Provide cooperate sales and marketing to organizations, firms, churches, government agencies and other related bodies as directed by the management.
  • Contact prospective clients on new offers that directly match their interest.
  • Involve fully in the visiting of sites and also taking of customers to sites.
  • Ensure proper documentation of sales and marketing reports.
  • Ensure effective and efficient intra and interpersonal communication with customers.
  • Ensure that monthly sales targets are met on or before the end of each month.
  • Carry out all other office duties as directed by the management.
  • Provide buyers with details of properties / lands that fit their requirements in terms of price, size and location.
  • Prepare proposals, letters, brochures, advertisement as it relates to the office and all departments.
Requirements
  • Interested candidate must have a minimum of five years' experience in marketing and sales.
  • Must be goal oriented and self-motivated.
  • Must be proactive and diligent in service.
  • Must be stylish in dressing.
  • Must possess a deep understand of business in Lagos and be resident in Lagos.
  • Must be experienced in the real estate sector.
  • Must be ready to work under pressure, drive sales and meet weekly/monthly sales target.
  • Must have a strong leadership culture and deep sense of creativity.
  • Must be a team player and well as a team leader.
  • Must be professional in dressing, have a good content development skill and ability to take proactive steps.
  • Experience in the banking sector is an added advantage
  • Must have a personal network of contacts
  • Must have a Degree in any field.
  • Must have a certification in Customer Care Services
  Note
  • CV's must be saved with your name and position applied for.
  • All Entries not properly sent will be rejected.

How to Apply
Interested and qualified candidates should send their detailed cover letters and Resume/CV’s to: careers@nextgear.com.ng Entries must be sent with Subject 'Application for Customer Care Officer"

Application Deadline Date 
 20th April, 2017.

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