Friday, 21 July 2017

Graduate Customer Service Representatives at Deloitte Nigeria

Deloitte Nigeria is recruiting to fill the position below:Deloitte Nigeria Graduate Customer Service Representatives Recruitment

Job Title: Customer Service Representative (Hausa Speaking)

Requisition Code: NG138379VA
Location: Lagos

Why Join us?
At Deloitte, we:
Make an impact, expecting the exceptional from our highly talented professionals
Connect strengths, celebrating and developing the unique strengths of our people
Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity.
Accelerate ambitions, valuing work and life
Inspire our people as tomorrow’s leaders, helping them thrive at every level

Role Summary
The ideal candidate must be proficient with the use of Microsoft office tools, good communication skills, answering phones, and working with customer service needs.

Responsibilities
The candidate will be required to:
Effectively Receive and handle inbound & outbound calls
Communicate effectively to customers in a professional manner
Document outcomes of phone calls

Qualification/Role Specific Competencies/Soft Skills
To be eligible for this role, candidates must:
Possess minimum of HND/B.Sc degree from any recognized polytechnic or university in Nigeria
Possess post-NYSC work experience
Excellent written and oral communication skills
Be fluent in English and Hausa languages
Maintain high level of confidentiality and integrity
Have good multi-tasking skills, positive attitude to work, be a good team player
Management certification would be an added advantage
Be proficient with the use of Microsoft Office tools
Have any relevant work experience in a professional environment
Have good interviewing and report writing skills
Computer literate and ability to use Microsoft office tools i.e. MS-word, excel, power-point etc.

How to Apply
Interested candidates should;
Click here to apply

Application Deadline Date 
Not stated

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