Thursday, 22 February 2018

PS and CS Core CNS Engineer at Ericsson Nigeria

Ericsson Nigeria - We are now looking for a Customer Network Support (CNS) Engineer that will deliver support services to our clients. You will be part of a CNS team and together you will identify business leads and promote Ericsson products and services to secure add on sales. This will require detailed customer networks knowledge and knowledge of the customer strategies.PS and CS Core CNS Engineer at Ericsson Nigeria

Job Title: PS and CS Core CNS Engineer

Location: Lagos

As a CNS Engineer at Ericsson you will enable efficient service delivery of contracted customer support services by driving the Customer Support Request within our support organization. You will also take active part of the Emergency Handling support.
Responsibilities
The Customer Network Support Engineer is responsible for
  • Customer request handling
  • Software update handling (SUH)
  • Developing and maintaining relationships
  • Identifying new business opportunities
Key Qualifications
  • Education: Bachelor’s Degree
  • Min years of experience: - 5 Yrs
  • Domain experience: CS Core (UDC, MSC, HLR, MGW) & PS Core (SGSN, GGSN, EPG)
  • Market insight
  • Financial acumen and skills
  • Ericsson portfolio knowledge preferred
  • Service Delivery process, models and strategy
  • Change and improvement management skills
  • Consultative selling skills
  • Negotiation and argumentation skills
How to apply
Interested candidates should;
Click here to apply

Application Deadline Date
Not stated

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