Friday, 25 May 2018

Devotional Portal Manager at YellowDot Africa

Our mission at YellowDot is to transform your life through unique mobile products; outstanding service and our passion to bring the latest innovation to you. Discover the best mobile games, get access to Africa's largest video portal and so much more.Devotional Portal Manager at YellowDot Africa

Job Title: Devotional Portal Manager

Location: Lagos

Job Description
We have a wonderful opportunity for a Devotional Portal Manager based in Nigeria.  The ideal candidate will build and preserve trusting relationships with our Devotional Portal Content providers and Religious Bodies.  We will rely on you to outperform our competition and maintain our company focus on driving our Religious services.
To succeed in the role, you should be an excellent communicator, able to work with our Account Managers and campaign teams ad build rapport with customers.  We expect you to be a strategic thinker with an analytical mind and strong problem solving skills.  Ultimately you will maintain strong relationships with Churches and other Religious bodies to drive our Devotional Portal growth.

Job role:
  • Ability to understand customer needs and develop plans to address them,
  • Identify key staff in client companies to cultivate profitable relationships,
  • Resolve customer complaints quickly and effectively,
  • Forward up selling and cross selling opportunities to the sales team,
  • Promote high quality sales and customer services processes,
  • Aim to preserve customers and renew contracts,
  • Approach potential Churches to establish relationships and acquire content rights,
  • Gain solid knowledge of requirements of Churches 
Requirements:
  • Proven experience as an Accounts Manager with VAS experience
  • Knowledge of customer relationship management (CRM)
  • Experience in content and Partner Management 
  • Problem solving approach
  • Excellent communication skills
  • Aptitude of fostering positive relationships
  • Teamwork and leadership skills
  • Customer-orientated mindset
How to apply
We are looking for a candidate from Nigeria.  Please ensure your CV is emailed with your laters / last payslip to michelle@yellowdotafrica.com.  If you have not heard from us within three weeks, please note that your application was not successful.

Application Deadline Date
Not stated

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