Monday, 16 July 2018

Front Desk/Customer Service Personnel Recruitment

Our client is recruiting to fill the position below;Front Desk/Customer Service Personnel Recruitment

Job Title: Front Desk/Customer Service Personnel

Location: Lagos

Job Description
Keep updated records and files
Answer questions and address complaints
Generate sales leads that develop into new customers
Identify and assess customers’ needs to achieve satisfaction
Take up other duties as assigned (travel arrangements, schedules etc.)
Act as the point of contact between the manager and internal/external clients
Handle requests and queries appropriately
Answer all incoming calls and redirect them or log messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Manage diary and schedule meetings and appointments
Check, sort and forward emails

Qualification
HND/B.Sc Degree in any relevant field; additional qualifications will be a plus

Requirements:
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Discretion and confidentiality
Proven experience as front desk representative or relevant position
Familiarity with office machines (e.g. scanner, printer etc.)
Knowledge of office management systems and procedures
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Up-to-date with latest office gadgets and applications

How To Apply
Interested and qualified candidate should send their CVs and Cover Letter to: recruitment@ia2ztech.com

Application Deadline Date
30th July, 2018.

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